Shaker & Spoon
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Knowledge base
FAQ
Gifting
3
How do Shaker & Spoon gifts work?
Why wasn't I asked for a shipping address when purchasing a gift?
I sent a gift subscription—how can I check the details?
Getting Started / What's Included?
5
Is alcohol included in the box? Why not?
How can I find out what the future holds?
How much does shipping cost?
How often will I be billed for my subscription?
Do all subscriptions auto-renew?
My Orders / Boxes / Shipping
13
How much does shipping cost?
When will my box ship?
How will I know when my box is on its way?
What if I can't be there to receive my box? (Can you delay my shipment?)
What if my box is missing ingredients, or something is damaged?
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My Account
12
Can I skip a month but keep my subscription going?
How often will I be billed for my subscription?
Can I put a hold on my account?
How do I cancel my subscription?
How do I update my personal details?
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Other Questions
6
How can I buy more of my favorite ingredients?
What are the spirit recommendations for this month's box?
I wasn't here when my box arrived and it sat out for a while. Is it okay?
Is this product kosher?
What if I’m not thrilled with something?
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