My Orders / Boxes / Shipping

How much does shipping cost?
We charge a flat rate of just $5 per box for USPS Priority shipping, no matter where you are. (Please note that we can only ship our products wherever a US ...
Sat, Nov 11, 2017 at 6:21 PM
When will my box ship?
We assemble and ship all boxes that were purchased in any given month the week of the first Monday of the following month (e.g., if you placed your order an...
Fri, Aug 16, 2019 at 12:18 AM
How will I know when my box is on its way?
We'll send you an email with tracking (and other helpful info) so that you can stalk your box until it arrives! Please note that shipping emails se...
Fri, Aug 16, 2019 at 12:23 AM
What if I can't be there to receive my box? (Can you delay my shipment?)
The good news is that no one needs to be there at the time your box is delivered to sign for it, it will be left by your mail carrier wherever they normally...
Fri, Aug 16, 2019 at 12:30 AM
What if my box is missing ingredients, or something is damaged?
Let us know!  We do our best to make sure that all boxes are packed with everything they need and arrive safely but, once in a while, things may go wron...
Sat, Nov 11, 2017 at 6:40 PM
I placed my order just past the deadline, but can I still get this month's box?
Please email us and ask! If we still have room in the shipment, we'll gladly add you to it!
Sat, Nov 11, 2017 at 6:40 PM
Do you ship internationally?
Right now we can only ship to the 50 US states and the territories (basically anywhere you have a US post office!).  We're working on shipping inte...
Sat, Nov 11, 2017 at 6:41 PM
How long will the ingredients keep?
We aim to source the freshest produce so that it can keep for the month, but it is obviously freshest as soon as you receive your box (and must all be refri...
Sat, Nov 11, 2017 at 6:41 PM
Can I receive a box before it's due to ship?
We unfortunately can't send any boxes before the production run when they're set to be assembled and shipped because the components won't be ...
Sat, Nov 11, 2017 at 6:41 PM
Can I order past boxes?
Email us and ask whether the box you're interested in is available.  They're all limited runs, so once they sell out, they're gone, but w...
Sat, Nov 11, 2017 at 6:42 PM